This Policy was last modified on 25 Jan 2009.
The Privacy Policy below governs your account and any information you provide on this site.
In order to operate the Ecovida designs service and to reduce the risk of fraud, Ecovida Designs (Europe). ("Ecovida Designs" or "we"), the data controller, must ask you to provide us information about yourself and your credit or debit card and/or bank account. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy. This Privacy Policy describes the information we collect and how we use that information. Ecovida Designs takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, in order for us to offer our services to our users; to enhance the quality of its service from time to time; and to protect the interests of our users, we will in limited circumstances and as further described in more detail throughout this policy, share some of your information with third parties under strict restrictions. It is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the Ecovida Designs website.
By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Ecovida Designs User Agreement. Notification of Changes This policy may be revised over time as new features are added to the Ecovida Design service or as we incorporate suggestions from our customers. We may amend this Privacy Policy at any time by posting a revised version on our web site. The revised version will be effective at the time we post it. In addition, if we propose to change this Privacy Policy in a substantial manner, we will provide you with at least 30 days' prior notice of such a change by posting notice on the "Policy Updates" page of our website(s). After this 30 days notice, you will be considered as having expressly consented to all amendments to the Privacy Policy. If you disagree with the terms of this Privacy Policy, you may close your account at any time.
As stated above, we will post the amended Privacy Policy prominently on our website so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the PayPal website at https://www.paypal.com/uk/ at any time for the most current version of PayPal’s Privacy Policy (this is because all our payments go though PayPal).
Some pages on the Ecovida Designs website include links to third party websites. These sites are governed by their own privacy statements, and Ecovida Designs is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.
A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
Required Information
To open a Ecovida Designs account, you must provide your business name, name, address, phone number, and email address. In order to purchase through Ecovida Designs, you must provide credit card, debit card or bank account information though PayPal. We also ask you to choose two different security questions to answer (such as your city of birth or your pet's name). This required information is necessary for us to process transactions, issue a new password if you forget or lose your password, protect you against credit card fraud and current account fraud, and to contact you should the need arise in administering your account.
Additional Verification
If we cannot verify the information that you provide, or if you request a withdrawal by cheque to an address other than your verified credit card billing address, we ask you to send us additional information by fax (such as your driving licence, credit card statement, and/or a recent utility bill or other information linking you to the applicable address), or to answer additional questions online to help verify your information.
Website Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the Ecovida Designs website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the Ecovida Designs site, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers' preferences better, so as to improve our service and your experience with Ecovida Designs.
Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer and allow us to recognise you as a Ecovida Designs customer if you return to the Ecovida Designs site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your Ecovida Designs account by entering your User name and password. These cookies allow us to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
We also use longer-lasting cookies for other purposes such as to display your user name on our sign-in section, so that you don't have to retype the user name each time when you log in to your Ecovida Designs account (Have to see if it is not possible take it out or refer to PayPal)We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.
Customer Service Correspondence
If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Ecovida Designs to you. We retain these records in order to keep records of our relationship, to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
We collect, store and process your personal information on servers located in the United States and operated by our parent company, PayPal Inc. Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:
Disclosure to Third Parties Other Than Ecovida Designs Customers
Ecovida Designs will not sell or rent any of your personally identifiable information to third parties, and will only disclose this information in the limited circumstances and for the purposes described in this policy. This includes transfers of data to non-EU member states where the laws on holding personal data may be less stringent, but as explained below, we will hold and transfer your personal information in compliance with the law and in a manner designed to ensure its security.
Our Contacts with Ecovida Designs Customers
by phone to resolve customer complaints or claims made by users via Ecovida Designs, respond to requests for customer service, conduct customer surveys. We use your email or physical address to confirm your opening of a Ecovida Designs account, to send you notice of payments that you send through PayPal, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
We also use your email address to send you other types of communications that you can control, including the Ecovida Designs Periodical newsletter. You can choose whether to receive some, all or none of these communications when you complete the registration process, or at any time thereafter, by logging in to your account on the Ecovida Designs website and changing your preferences in the Profile page of the My Account tab. You can also change your choices at any time through the same procedure.
In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.
All our transaction are done thou PayPal so for more information on PayPal's security practices, please visit the PayPal Security Centre.
You can review the personal information you provided us and make any desired changes to such information, or to the settings for your Ecovida Designs account, at any time by logging in to your account on the Ecovida Designs website and changing your preferences in the Profile page of the "My Account" tab. You can also close your account through the Ecovida Designs website. If you close your Ecovida Designs account, we will mark your account in our database as "Closed," but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.
Our privacy office is responsible for ensuring that our day-to-day procedures comply with this Privacy Policy. If you have any questions about this privacy statement, Ecovida Designs information practices, or your dealings with Ecovida Designs, you can contact us by using by calling the customer service number located on our website, or by writing to us at Ecovida Designs xxxxxxx.
How to find out more (PayPal)
You can contact credit reference agencies currently operating in the UK (the main ones are listed below). The information they hold may not be the same so it is worth contacting them all. They will charge a small statutory fee.
CallCredit Ltd, Consumer Services Team, PO Box 491 Leeds, LS3 1WZ or call GB +44 8700601414 Call or log on to www.callcredit.co.uk
Experian, Consumer Help Service, PO Box 8000, Nottingham NG80 7WF or call GB +44 8702416212 Call or log on to www.experian.co.uk
Equifax Plc, Customer Advice Centre, PO Box 3001, Bradford, BD1 5US or call GB +44 8700100583 Call or log on to www.equifax.co.uk
Dun & Bradstreet, Customer Service Department, Westminster House, Portland Street, Manchester M1 3HU or call GB +44 8702432344 Call or log on to www.dbuk.dnb.com
If you want to receive details of those fraud prevention agencies from whom Pay Pal obtains and with whom they record information about you, contact/write to at PayPal (Europe) S.à r.l. & Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg. You have a legal right to these details.